Return Policy
Return Policy
At Mango Leopard, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we accept returns within 30 days of the date of receipt, provided that the item is unworn, undamaged, and the original tags are still attached.
Eligibility Criteria for Returns:
Timeframe: Returns must be initiated within 30 days of the date of receipt.
Condition: Items must be in their original condition, unworn, and undamaged. The original tags must still be attached.
Reasons: We accept returns for the following reasons:
- The item received is not the correct size.
- The item received is not as described.
- You simply changed your mind or didn't like the item.
How to Initiate a Return:
Contact Us: To initiate a return, please contact our customer service team Here with your order number and reason for the return.
Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to proceed with the return.
Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged.
Refunds:
Processing Time: Refunds will be processed within 5-7 business days of receiving the returned item.
Method of Refund: Refunds will be issued to the original payment method used for the purchase.
Exchanges:
Unfortunately, we do not offer exchanges at this time. If you need a different size or style, please initiate a return for the item and place a new order for the desired item.
Contact Us:
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at Here . Our customer service team will be happy to assist you.